Terms of use

Welcome to Huddol! We’re so happy to have you.

Huddol is a platform run by the Canadian Caregiver Network (“CCN”), a registered non-profit organization in Montreal, Canada. The Platform consists of both a desktop version and a mobile application (the “Application”, downloaded onto your “Device”) which allows people who have created an account to send messages to other members (“Messaging”), join groups (“Communities”), follow topics (“Topics”), vote and benefit from rewards (“Rewards”) and access related resources and tools. All told these describe the platform services (“Platform Services”). Our policies play an important role in creating an inviting community for all our members.

When we use the terms “Huddol”, “Platform” or “we”, in this Agreement, we mean the online Platform run by CCN. “We” may also refer to CCN itself and / or its officers, directors and employees, depending on the context.

When we use the terms “members”, “users”, or “you” in this Agreement, we mean individuals using our Platform as either casual visitors (“Visitors”) or registered members of the Platform (“Members”).

By accessing or using the Platform, you agree to the terms of this user agreement (the “Terms” or “Agreement”), so please read the Terms below carefully. If you do not agree to our terms and conditions of use in this Agreement, refrain from using the Platform, and delete the Application from your Device if you have downloaded it. We will update this Agreement periodically, so check back for any updates.

Eligibility to Participate on Huddol

Huddol is a Platform for people over the age of 13. To register on the Platform, you must be over 13 years old. We reserve the absolute discretion to determine your eligibility to become a Member.

Huddol Does Not Provide Medical Advice

Content on the Huddol Platform such as text, graphics, video, podcasts, articles, information from third parties, chat messages, or other content may include medical information. However, this information does not constitute medical advice or substitute for a medical examination. If you have a medical concern, please consult a medical professional. Do not delay or ignore the advice of your health care provider or delay in getting care because of content on this Platform. If you have an emergency, please call 911 or your doctor immediately.

Appropriate Conduct

Huddol is a platform that supports discussions between our Members and, as such, our policy is to support the free exchange of ideas. However, we do require Members to interact in a way that is respectful to others and does not inhibit anyone else from using the Platform.

As a Member, you are responsible for the content you post or exchange on Huddol and any consequence of adding that information to the Platform.

By using the Platform, you agree to: 

  • Post content that is respectful of others. Avoid hate speech. Do not include language that is threatening, abusive, harassing, defamatory, fraudulent or obscene.
  • Post content that is legal and not damaging. Do not post or share information that violates the legal rights of others including violating the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity.
  • Not use the Platform to link to any third-party website that is a spam or phishing website, to any website that sells goods or services not related to the activities or themes of the Platform, or to any website that may violate any applicable law.
  • Not use the Platform in any way that will likely interrupt the Platform’s function or damages the service, or the infrastructure used to run the Platform.
  • Not use automated methods to harvest, scrape and/or repurpose content. The use of any robot, spider, site search/retrieval application, or another device to retrieve or index any portion of the Platform or collect information about users for any unauthorized purpose is prohibited.

You, as a Member, agree that all the information you provide during registration and Platform usage is accurate, true, and not misleading. You may not create multiple accounts to impersonate someone on the Platform or take advantage of the Platform Services. If your account has been terminated, you may not create a new account without the permission of Huddol.

On Huddol, we do not pre-screen or otherwise systematically monitor the Platform for inappropriate content or conduct. While rare, inappropriate content could appear and you access the content at your own risk. We rely on users to let us know about content that may violate our policies. If you see something that you think is inappropriate, please report it. After reviewing content, we may take action, including restricting access to the content, removing the content, and limiting or terminating a user’s access to the Platform. Note, that we may make exceptions to these policies for educational, medical, or informational purposes and we reserve the right to remove content for other reasons.

International users agree to comply with their own local rules regarding online conduct and acceptable content, including laws regulating the export of data to Canada or your country of residence.

Posting and Sharing Information

Members add information to the Platform when they complete registration and complete the questions on the Platform to create a “Member Profile” (“Information”) and through posting content (posts, images, video, articles, etc.) (“User Generated Content”). Beyond the information required to register, adding information on the Platform is voluntary.

Information from the Member Profile will be visible on the Internet, for search engines, unregistered users and registered users to see. Email address is never shared.

Huddol intentionally limits its request for information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context (“Personally Identifiable Information” or “PII”).Be aware that the more information you add to the Platform, the greater the chances that someone will be able to use that information to locate or identify you.

In addition, we do not screen the information people post. We cannot stop you from entering PII as free text on the Platform, and you do so at your own risk.

You are responsible for the Information and User Generated Content that you enter on the Platform. Only share information and content that you legally have the right to share through personal ownership or because you have permission from the owner to share it.

If you are a Member, you own the copyright to all of the User Generated Content you post within the Platform. However, please remember that the content you choose to share is visible to other Members who may view, share, distribute, access and copy this content. In addition, when you post content, you give Huddol and our partners the right to use, display, copy, distribute, translate and edit your User Generated Content. This content may also be used for medical and marketing research according to the terms outlined in our Privacy Policy.

Huddol, its affiliates and their respective representatives, officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, agents, representatives, successors and assigns (hereinafter “Representatives”), will not be held liable for any damages, pecuniary or otherwise, to you or any third party arising from your submission or use of User Generated Content, whether it violates these terms or not, and disclaims any responsibility in this regard.

Member Activity on Huddol

Posting or Contributing on Huddol

Members can share content on Huddol through posting or contributing on Huddol.


Members can message other members on a one-to-one or group basis on Huddol.

Voting, Commenting or Sharing

Members can vote or otherwise, comment or share on the content of other members. Rewards in the form of earned Huddol tokens or points are for entertainment purpose only and have no real-world value, unless otherwise stated in other Agreements.

Platform for Non-Commercial Use Only

The Platform content, including any content available only to Members is for the personal use of individual Members only and may not be used in connection with any commercial endeavors without the permission of Huddol. To partner with Huddol you can contact us for more information at partner@huddol.com.

Privacy Policy, Personal Information and Permissions for the Application

You agree that you have read, understood and accept Huddol’s Privacy Policy and the treatment of your Personal Information as described therein. The policy explains how we collect, securely store and use your Personal Information (as that term is defined in the policy).

In addition to Personal and non-identifiable information, the Privacy Policy also describes how the Application accesses functions of your Device that are not part of the Application and are developed by third parties. These are known as permissions, and you agree that Huddol has the right to access third-party computer code on your Device in this manner and as described in the Privacy Policy.

Copyright and Intellectual Property

As a user of the Platform, you agree to protect copyright and the intellectual property of others. You may not upload, embed, post, email, transmit or otherwise make available any material that infringes any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity. When appropriate, we will terminate the membership of Members who violate this policy.

The elements of the Platform, excluding User Generated Content and including logos, graphics, images, software, icons and other elements are the exclusive property of Huddol or our partners and are protected by the copyright and other intellectual property laws of Canada and other countries. The core technology of the Platform and all of the related software code remains the sole property of Huddol. All rights not explicitly granted herein are reserved. Any infringement of our rights will result in appropriate legal action.

If you believe your work has been copied and posted on or through the Platform in a way that constitutes copyright infringement, you may request removal of those materials (or access to them) from the Platform. Please contact us at admin@huddol.com for more information.

If Member Generated Content that you submitted has been removed as a result of a request, and you believe that your Content was posted legally, please contact us at admin@huddol.com to contest the claim and to ask us to re-post it.

If you choose to communicate to us suggestions for improvements to the Platform or any service available on the Platform (collectively, “Feedback”), Huddol shall own all right, title, and interest in and to the Feedback and will be entitled to use the Feedback without restriction. You hereby irrevocably assign all right, title and interest in and to the Feedback to Huddol and waive in favor of Huddol, its successors and assigns all your moral rights in the Feedback and agree to provide Huddol such assistance as Huddol may require to document, perfect, and maintain Huddol’s rights to the Feedback. You acknowledge and agree that, by providing any Feedback to Huddol, you are not entitled to any compensation or reimbursement of any kind from Huddol under any circumstances.

Login Information and Credentials

You are responsible for keeping your username and password secure and private and for any activity that occurs from within your account (using your username and password) with and without your knowledge. Do not share your login information with anyone else. If you do, we may temporarily or permanently end your membership. You are required to notify Huddol of any unauthorized use of your account. You should log out at the end of every session.

Huddol and its Representatives will not be held liable for any losses or damages, direct or indirect, pecuniary or non-pecuniary, resulting from your failure to log out at the end of the session, an unattended logged-in session, or a third party using the Platform with your account information and accessing your account through any means, and disclaims any responsibility in this regard.

Links to Other Websites

Huddol may contain links to other websites or services that are not under the control of Huddol. The inclusion of any link does not imply endorsement by Huddol of such site and Huddol is not responsible for the content of such linked sites or services.

In no way will Huddol or its Representatives be held responsible for any damages, direct or indirect, pecuniary or non-pecuniary: (1) for your use of websites or other services that may be linked to from the Platform or the information thereon; (2) for any virus, Trojan horse, worm or other similar destructive file received as a result of your use of those websites or services; (3) caused by or in connection with, use of or reliance on any content, or products or services (whether free or for purchase) available on or through any linked-to website or service; or (4) for the actions of the operators of any such website or service.

Interactions with Members and Third Party Services

Huddol provides Members with recommendations through its matching algorithms. Huddol provides recommendations and automated matching services based on information entered by Members. While we make recommendations based on shared interests, Huddol offers these suggestions for informational purposes only.

Huddol is not responsible for the services delivered or interactions that occur with Members present on the Platform. The advice, recommendations, information and conclusions posted or emailed by other members are not in any way vetted, approved or endorsed by Huddol, and you use such information at your own risk. If a Member chooses to enlist the services, purchase a product or participate in a program based on information presented on the Platform, Members do so at their own risk. The presence of a third party on the Platform does not indicate the endorsement of Huddol.

Membership Termination

Huddol may terminate your membership with or without prior notice or cause. A Member’s account may be terminated because of:

  • Violations of this Agreement
  • The Member’s request
  • Unexpected technical issues
  • Requests by law enforcement
  • Extended period of inactivity

If an account has been terminated, the Member’s information will no longer be visible on the Platform. However, information entered into the Platform may still be used for research purposes as outlined in the Privacy Policy.

Modifications to this Agreement

We reserve the right to modify this Agreement at any time, and without prior notice, by posting amended terms on the Platform. We encourage you to review this Agreement periodically for any updates or changes, which will include the date it is effective. If we make any substantial changes to this Agreement that materially affect your legal relationship with Huddol, we will use commercially reasonable efforts to notify you by sending a notice to the primary email address specified in your account or by posting a prominent notice when you log in to your account for the first time following those changes.


Membership with Huddol is currently free. We reserve the right to from time to time change the terms of this Agreement and charge for membership and/or to provide additional optional services for a fee. If we do, this section will be updated accordingly and you will be notified via email.

Use of the Application

  1. The Application is licensed, not sold. Huddol grants you the non-exclusive, non-transferable, non-sub-licensable, limited right and license to install and use the Application solely and exclusively for your personal use on the Device, or the use of any other third party with access to the Device that you control and with your permission, and as permitted by the Usage Rules set forth in the App Store Terms and Conditions for the Application.
  2. You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party’s use and enjoyment of the Application (or servers or networks connected to the Application).
  3. You agree that you are solely responsible for (and that Huddol has no responsibility to you or to any third party for) your use of the Application, any breach of your obligations under the Terms, and for the consequences (including any loss or damage, direct or indirect, which Huddol may suffer) of any such breach. Where a third party uses the Application on your Device, you are solely responsible for conforming to these Terms and any breach thereof shall be your responsibility.

Accessing and Downloading the iOS Application from the Apple iTunes Store, and Related Acknowledgements

  1. You acknowledge and agree that (i) these Terms are concluded between you and Huddol only, and not Apple, and (ii) Huddol, not Apple, is solely responsible for the Application and content thereof. Your use of the Application must comply with the Apple App Store Terms and Conditions, which you are responsible to review from time to time.
  2. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.
  3. Apple will have no warranty obligation whatsoever with respect to the Application. As between Huddol, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Huddol, or as further specified and limited hereinafter.
  4. You and Huddol acknowledge that:
    • As between Huddol and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the Application or your possession and use of the Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
    • In the event of any third-party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, Huddol, not Apple, shall be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim, as specified in the “Use of the Application” section above and elsewhere in these Terms.
    • Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms as related to your license of the Application, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the Application against you as a third-party beneficiary thereof.
  5. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  6. Without limiting any other of these Terms, you must comply with all applicable third-party terms of agreement when using the Application.
  7. You acknowledge that updates to the iOS Application are subject to the approval of Apple, and Huddol and their Representatives shall not be held responsible for any losses or damages, direct or indirect, pecuniary or non-pecuniary, resulting from any delay in the approval of updates by Apple.

Disclaimer of Warranties

We do not endorse any particular service providers, products, health providers, tests or other information that appears on the Platform. We supply information for you to use in making decisions; however, you use the Platform at your own risk.

You expressly understand and agree that your use of the Platform, the information thereon (whether provided by Huddol or third parties, including but not limited to other Members) or any activity arising from your use of the Platform or the information thereon or the materials downloaded therefrom is at your sole risk. The Platform, any materials downloaded therefrom, or any third party materials, are provided on an "as is" and "as available" basis, and you will be solely responsible for any damage to your computer system or loss of data that results from the download, stream or access of any material obtained through the use of the Platform or any other functionalities of the Platform, or losses or damages (financial or otherwise) resulting from your use of the Platform, the information thereon, any materials downloaded therefrom, or any activity arising from the use of the Platform, the information thereon or any materials downloaded therefrom.

The information or resources provided through the Platform, written or produced by Huddol staff, freelance writers or other subcontractors hired by Huddol are expected to be as accurate as possible at the time of writing or production, and every effort has been made to ensure that the information from the Platform is as accurate and up-to-date as possible. However, certain information may change, and errors or omissions may occur, and Huddol shall not be responsible for any loss or damage, financial or otherwise, resulting from changes or errors in information, or any omission, on the Platform or the information thereon. Huddol makes no warranty whatsoever regarding the accuracy of information provided by Members in the form of User Generated Content, and expressly disclaims any responsibility in this regard.

Huddol expressly disclaim all warranties of any kind, whether express or implied, including but not limited to: warranties of title and non-infringement; warranties that the Platform, the information thereon or any materials downloaded therefrom, and any third-party materials will be uninterrupted, error-free, accurate, reliable and free from virus and other harmful components; and the implied warranties of merchantability and fitness for a particular purpose. Huddol and its affiliates and their respective Representatives, do not warrant that: (i) the Platform will be secure or available at any particular time or location; (ii) any defects or errors or omissions will be corrected; (iii) any content (whether provided by Huddol or third parties) available at or through the Platform is free of viruses or other harmful components; or (iv) the results of using the Platform or any content downloaded will meet your requirements.

Some of the content displayed on the Platform (including but not limited to User Generated Content) may include materials (including with respect to products or services) that belong to or are provided by third parties. You acknowledge that we assume no responsibility for such content, products and/or services.

To the extent that the law does not permit a disclaimer of warranties, all content accessible on this Platform, or any other website to which we link, and all operations on this Platform are warranted only to the minimum amount legally required.

Limitation of Liability

In no case will Huddol or its Representatives be liable for any indirect, special, consequential, exemplary, punitive damages or other damages, or for any losses, damages, liabilities, costs and expenses arising out of or relating to (i) your access, use, misuse or inability to access or use the Platform or (ii) the interruption, suspension or termination of any part of or all the Platform; and in both cases (i) and (ii) regardless of the cause of action (whether in contract, warranty, delict, quasi-delict, tort, negligence, strict liability or any other theory of liability) and even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary in the TOU, in no event will our aggregate liability for any claims in connection with your use of the Platform exceed Cdn$ 100.

You expressly understand and agree that Huddol and its Representatives shall not be liable for any direct, indirect, incidental, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, in contract, tort, strict liability, negligence, general civil liability or any other cause of action under legal or equitable theory, relating to the Platform, the information on the Platform, the use of the Platform, activities arising from your use of the Platform, any third party materials (including but not limited to User Generated Content) on the Platform, or any materials downloaded from the Platform. This limitation of liability applies, without limitation, to any damages or injury caused by any error, omission or other failure of performance by Huddol and its Representatives; any interruption, defect or delay in operation or transmission, including communication line failure; any computer virus; and any theft, destruction or alteration of, or unauthorized access to or use of, any electronic records.


Notwithstanding any other term of this Agreement or any act or failure to act by Huddol or its Representatives, you agree to indemnify, defend and hold harmless Huddol and its Representatives where applicable, from and against any damages, liabilities, costs and expenses (including attorneys’ and accountants’ fees), claims or demands, arising out of (i) your use of or connection to the Platform, the information thereon (including but not limited to User Generated Content), the information downloaded therefrom; (ii) your participation in any activities arising from the Platform or the information thereon (including but not limited to User Generated Content); (iii) your violation of, or failure to perform your obligations under this Agreement or the Privacy Policy; or (iv) your violation of any rights of a third party.

International Members

Huddol makes no claims that information on the Platform is appropriate or accessible outside of Canada. Personal information that is submitted to this Platform will be collected, processed, stored, disclosed and disposed of in accordance with applicable Canadian law and our Privacy Policy. If you are a non-Canadian user, you acknowledge and agree that Huddol may collect and use your Personal Information and disclose it to other entities outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. Canadian law may not provide the degree of protection for Personal Information that is available in other countries. By providing us with your Information, you acknowledge that you consent to the transfer of such Information outside your resident jurisdiction as detailed in our Privacy Policy. If you do not consent to such transfer, you may not use the Platform.

Member Notices

If you register as a Member, you agree that Huddol may send notices to you by email at the email address you provide when registering to become a Member (or which you later update using the functionality of the Platform).

Governing Laws and Jurisdiction

The present Agreement and your use of the Platform shall be governed by and construed in accordance with the laws of the Province of Québec, Canada, in force at the time without regard to conflict of law provisions. You agree that any legal action or proceeding between you and Huddol shall be brought exclusively in the courts located in the Judicial District of Montreal, Quebec, Canada. Notwithstanding the foregoing, Huddol shall have the right to bring action against you in courts of competent jurisdiction in the jurisdiction in which you reside or are located: (i) to seek injunctive relief against you; (ii) to obtain a judgment against you where a judgment by the Montreal court will, or may not be, enforced by the jurisdiction in which you reside or are located; or (iii) to enforce a judgment obtained against you in the Montreal court.

Miscellaneous Provisions

  1. This Agreement in conjunction with the Privacy Policy constitute the entire agreement between you and Huddol with respect to your use of the Platform, superseding any prior agreements between you and Huddol. When you download the Application, you are also subject to the Terms of Service and Privacy Policy of the application distribution system you used to download the Application (i.e. iOS App Store or Google Play, hereinafter “Third Party Application Distributor”). We strongly suggest reading those documents prior to installing the Application. Huddol and its Representatives shall in no way be held responsible for any losses or damages, whether pecuniary or otherwise, to you or any third party for your failure to adhere to the Terms of Services and / or Privacy Policy of any Third-Party Application Distributor when downloading and / or using the Application.
  2. Huddol shall not be liable for any failure to perform its obligations under the present Agreement where such failure results from any cause beyond Huddol's reasonable control, including, but not limited to, mechanical, electronic or communications failure or degradation.
  3. In the event of the termination of this Agreement (as described in the Agreement or for any other reason), all provisions of the Agreement which by their nature should survive termination, shall survive termination, including without limitation, intellectual property provisions, disclaimers, indemnity and limitations of liability
  4. If any provision of this Agreement or the Privacy Policy is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement or the Privacy Policy as the case may be, shall remain in full force and effect.
  5. The parties acknowledge having expressly required that this Agreement and the Privacy Policy are to be drawn up in the English language. Les parties aux présentes reconnaissent avoir expressément exigé que les présentes et la Politique de confidentialité soient rédigées en anglais. Any other language versions of this Agreement or the Privacy Policy are provided for information purposes and convenience only and may not be 100% accurate. In case of discrepancy between the English and any other language version of this Agreement or the Privacy Policy, you agree that the English language version shall be the controlling version.
  6. The section titles in this Agreement and the Privacy Policy are for convenience only and have no legal or contractual effect.

Contacting Us

If there are any questions regarding this Agreement, you may contact us at terms@huddol.com.

Last edited on September 4, 2018.

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